Returns & Exchanges
At Distal Phalanx, we accept returns on all unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition releases and intimate apparel are final sale to maintain the exclusivity and hygiene of our collection.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer labels and security tags remain intact.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing